When Davis left his job after three years of service, he used his exit interview to vent out his pent-up frustrations on the firm, the management and the team. A month later, several managers and team leads were sacked. This is just one instance! Today more and more companies are betting on exit interviews to gain an in-depth perspective on its employee satisfaction and performance as well as rev up employee satisfaction surveys. While most people will tell you that an exit interview is the best time to air any dirty linen, this is not always the case. An exit interview is a very constructive deal, aimed at the betterment of the organization and management, and thus should be handled with great care. It’s best to urge the terminating employee to give frank feedback than indulge in candid confessions. If you are due for an exit interview anytime soon, then go through the following article for a quick run through some exit interview question samples. They may just leave you with a fair idea on the task at hand. Read on to know more.
Exit Interview Questions
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An exit interview implies serious business and thus deserves tactful dealing. Put your emotions on the backburner and kick start your interview with a casual and direct tone. In case you are stuck for questions, begin by interviewing the employee on his reason behind quitting the job.
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If this employee is particularly an asset to the company, finding out if there is anything you or your company could have done to stop him from quitting his/her job would help. Dig deep to determine what inspired his decision to leave. Jot down all the details on paper and discuss it later with the management.
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An exit interview is just another way of taking a reality check into organizational loopholes. Interview the employee on the best and worst about his job and seek his suggestions and feedback. Also, keep a close watch on his temperament - does the employee reveal resentment or does s/he show signs of despair? Question him/her on his/her long-standing relationships at the job.
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You can also choose to discuss company policies, benefits and perks. Ask him/her what s/he would like to change about the company if given a chance and whether s/he would recommend other applicants to work for this company. Also, don’t forget to check out with the employee’s standing reputation - was s/he a troublemaker or a star performer.
Sample Exit Interview Questions
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What is your primary reason for leaving?
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What triggered your decision to leave?
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What was the most satisfying thing about your job?
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What was the least satisfying thing about your job?
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If given a chance, what would you like to change about your job?
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Did your job duties turn out to be as you expected?
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Did you receive enough training to do your job effectively?
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Did you receive adequate support to do your job?
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Did you receive sufficient feedback about your performance between merit reviews?
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Were you satisfied with this company's merit review process?
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Did this company help you to fulfill your career goals?
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Do you have any tips to help us find your replacement?
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What would you improve to make our workplace better?
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Would you recommend working for this company to your family and friends?
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Were you happy with your pay, benefits and other incentives?
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What could your immediate supervisor do to improve his or her management style?
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What was the quality of the supervision you received?
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Did any company policies or procedures (or any other obstacles) make your job more difficult?
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Conversely, did any of the company’s policies or procedures make your job easier?
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Would you consider working again for this company in the future?
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How do you generally feel about this company?
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What did you like most about this company?
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Can this company do anything to encourage you to stay?
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What does your new company offer that this company doesn't?
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What did you like least about this company?
