An interview is the hardest hurdle to getting a job. You need to be thoroughly prepared before going for one! It is the process through which you are evaluated for placement in an organization and sometimes employers can be highly selective in this process. An interviewer will quantify the personal and professional skills of the candidate to make sure that he is making a right choice. This is why interview sessions are often designed to trace the overall proficiency of the candidate. But, it is not a hard shell to crack if you equip yourself with all the possible questions and answers. And, this can be done through extensive planning and covering every possible scope of the interview at hand. An interviewer usually tests the candidate on two aspects. Firstly, job specific or technical skills and secondly, personal qualities. The technical part changes according to the post while the general personal qualities remain the same. If you are appearing for a receptionist interview, it is obvious that the technical questions will not cross the boundary of the job profile of a receptionist. So, you can easily do well in the interview by learning about the job profile and preparing for a test based on personal skills. Questions to assess your personality may vary according to the interviewer. Browse down to go through some questions that can help you prepare for D-day.
Interview Questions For Receptionist
Job Related Question:
-
What are the skills required for this profession?
-
Why are you looking for a job change? (if any)
-
Tell us about your previous experience.
-
What are your achievements so far?
-
What do you know about this job?
-
Tell us why should we hire you?
-
What quality makes you the best person for this job?
-
Why do you consider hospitality as a noble profession?
-
Are you familiar with a multi-line phone and do you know how to transfer a call? Demonstrate please.
-
Tell us about your computer literacy.
-
How will you handle complaints from guests?
-
How important is dress code in this profession?
-
Describe your presentation and organizing skills with an example.
-
What is your typing speed and percentage of accuracy? Can we test that now?
-
How important is guest satisfaction in this industry?
-
You cannot predict how the guest behaves. How will you deal with a worst case?
-
Are you ready to work in all shifts? We need your service round-the-clock.
-
What was the most frustrating moment of your career? How did you overcome it?
-
Suppose a guest asks for a help while you are leaving for the day. How will you respond?
-
What will you do if you find someone acting against the company policy?
Other Questions:
-
Tell us about your strengths and weaknesses.
-
What motivates you the most?
-
What is your perception of life?
-
What is your idea of complete job satisfaction?
-
Tell us about your qualifications – both academic and otherwise.
-
Do you have any clerical/ administrative experience?
-
Do you wish to study further? What are your future plans?
-
Can you work under pressure? How have you done this in the past?
-
Can you multi-task efficiently?
-
Will you work on holidays too if requested?
-
Tell us, how dependable are you?
-
Suppose you are asked to do something which is exactly contrasting to your ideology, what measures are you going to take?
-
Suppose you are stuck in a traffic jam, what efforts would you make to try and reach office in time?
-
How would you respond if your manager says he is not happy with your work?
-
What will you do if you find a question difficult to be answered?
-
What will you do if your project requirement changes midstream?
-
What will you do if you are asked to work with a person whom you cannot get along with?
Above mentioned are some examples of possible questions that can be asked in the interview for a receptionist. However, the nature of questions may change depending upon what the interviewer wishes to know about you. So, it is advised to go through the detailed job description before anything!
